FAQs

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FAQs for Travelers

1. How can I book a vacation rental? Booking is done directly through our website. Choose your desired property, enter your travel dates, and book instantly – without hidden fees.

2. How does check-in & check-out work? All our accommodations offer contactless check-in & check-out. Before your arrival, you will receive all necessary information and access data via app or email.

3. Is there a contact person on-site? Yes! If you need assistance during your stay, a contact person is available at any time.

4. What amenities do the vacation rentals have? All accommodations are fully equipped – from the kitchen to Wi-Fi. You can find more details in the respective property description.

5. Are pets allowed? Pet policies vary depending on the accommodation. You will find all information in the property descriptions or can contact us directly.

6. How is payment processed? You can conveniently pay online via credit card, PayPal, or bank transfer. Your payment is secure and encrypted.

7. What happens if I need to cancel my trip? You can find our cancellation policy directly with each property. We are happy to help you with any questions.